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Terms & Conditions

Last updated: August 2025

1. Services

Energy Shark provides energy performance certificates (EPCs), property floorplans, and related services, booked via our website.

2. Appointments & Payment

Appointments are confirmed online. Payment is taken in person at the appointment - by cash or card.

3. Cancellations

Please give at least 24 hours notice if you need to cancel or reschedule. Missed appointments may still be chargeable.

4. Liability

We take care to provide accurate reports and floorplans, but accept no liability for any loss arising from their use beyond statutory obligations.

5. Changes

We may update these terms from time to time. The latest version will always be available on our website.